As Ohio begins to reopen, our first priority is to keep both our clients and our staff healthy. There are several new procedures that we will be implementing to ensure everyone’s safety to the greatest extent possible.
Wilson Reading System Tutoring
Because of the large number of students that our tutors see in a variety of settings, virtual tutoring will continue for all of our clients through summer.
Psychoeducational Assessments
In-person assessment will begin starting Monday, May 18. However, we will be implementing several new policies to address concerns about COVID-19. These are subject to change in the future as the situation develops.
Canceling due to illness. Please contact us to cancel if the client or anyone within the home is ill, or if they have been in contact with someone who is suspected of having COVID-19 within the past 14 days. Please check your temperature prior to coming to the office. We may ask to check clients’ temperatures using a no-touch thermometer upon arrival. If it reads 100 degrees Fahrenheit or over, we will not be able to continue the assessment at that time. Our school psychologists are also checking their temperatures daily, and will need to cancel your appointment if they have a temperature or exhibit other symptoms of COVID-19, such as cough and shortness of breath.
Arrival to the office. Please do not enter the building more than 5 minutes before your scheduled appointment time.
Waiting room. We will be closing our waiting room to clients and their families. This means that the client will enter a door directly into the testing room from the hallway. Anyone accompanying the client is asked to wait outside of the building. We will call you once the client has completed the assessment and will walk him/her out to the front door to meet you.
Testing environment. We have also made some changes to the office where testing occurs. We are using a longer table with a plexiglass barrier to maintain the greatest distance feasible during the assessment. Materials such as pencils, paper, etc. will be set up on the client’s side of the plexiglass to reduce the need to pass materials back and forth between the client and examiner. Additionally, clients will be asked to use hand sanitizer located on their side of the partition at the beginning of the assessment.
Cleaning procedures. All materials and furniture in the office are being cleaned regularly. We will clean the testing area and all testing materials before and after each testing session.
Intake and feed-back sessions. To reduce face-to-face services as much as possible, we are completing initial intake sessions and feed-back sessions by phone.
Scheduling. We will be staggering appointments so that we will be seeing as few clients during any given time frame as possible. This may mean that we will schedule you out further than we have in the past, or, if you need to be seen for multiple sessions, the appointments may be scheduled closer to each other.
We appreciate everyone’s patience as we begin the reopening process. Please let us know if you have any questions or concerns related to your own situation, and we will do our best to come up with a solution that works for everyone involved while maintaining health recommendations.
